PRIVACY POLICY

Effective Date: January 2025

Earth Angel Collections (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, shop for clothing, or engage with our travel agent services.

1. Information We Collect

We may collect and process the following categories of personal information:

a. Information You Provide Directly:

• Name
• Contact details (email address, phone number, address)
• Payment information (processed securely through third-party payment providers)
• Travel preferences and booking details when using our travel services

b. Information Automatically Collected:

• IP address
• Browser type and version
• Pages visited and time spent on our site
• Device information
• Cookies and similar tracking technologies

c. Information from Third Parties:

• Social media interactions (if you engage with us through social media platforms)
• Payment processors for transaction verification

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil clothing orders
• To provide travel planning and booking services
• To personalise your shopping experience
• To send order confirmations, updates, and customer service communications
• To improve our website and services
• For marketing purposes, including sending newsletters (with your consent)
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, including:

• Payment processors to facilitate transactions
• Delivery services for order fulfilment
• Travel service providers (e.g., airlines, hotels) to book travel arrangements
• IT and website service providers who support our operations
• Legal and regulatory authorities as required by law

4. Marketing Communications

If you have consented to receive marketing communications, we may contact you with updates on products, promotions, and travel offers. You can withdraw your consent at any time by:

• Clicking the “unsubscribe” link in any email
• Contacting us directly at hello@earthangelcollections.com

5. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where legally permissible)
• Object to processing for marketing purposes
• Request data portability in a structured, commonly used format

To exercise any of these rights, please contact us at hello@earthangelcollections.com

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite these measures, no online transmission can be completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting obligations.

8.Cookies

Our website uses cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings.

9. International Data Transfers

If you are located outside the UK, your information may be transferred to and processed in the UK or other countries. We ensure that appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Earth Angel Collections
Email: hello@earthangelcollections.com

By using our website and services, you agree to the collection and use of your information as outlined in this Privacy Policy.