Effective Date: January 2025
Welcome to Earth Angel Collections. These Terms and Conditions govern your use of our website and the purchase of products and services from us, including women’s fashion items and travel agent services. By accessing our site or making a purchase, you agree to be bound by these Terms and Conditions.
1. General Information
Earth Angel Collections (“we,” “us,” or “our”) is an online retailer offering women’s fashion and accessories, as well as travel planning services. Our business is based in the UK.
2. Eligibility
To use our website or make purchases, you must:
• Be at least 18 years old or have parental consent.
• Provide accurate and complete information when placing orders.
3. Product Information
a. Clothing and Accessories: We strive to display accurate descriptions and images of our products. However, colours and appearances may vary depending on your device settings.
b. Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
4. Ordering and Payment
a. Order Confirmation: Upon placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
b. Payment: Payments must be made at the time of order through our accepted payment methods.
c. Order Acceptance: We reserve the right to refuse or cancel orders for any reason, including pricing errors or suspected fraud.
d. Pricing: Prices are listed in GBP and include VAT (where applicable). Shipping costs are calculated separately.
5. Delivery
We deliver to addresses within the UK and select international destinations. Estimated delivery times are provided at checkout but may vary due to external factors.
a. Shipping Costs: Shipping fees will be displayed at checkout.
b. Delivery Issues: If your order is delayed or lost, please contact us at fashion@earthangelcollections.com
6. Returns and Refunds
a. Clothing Returns: You have 14 days from the date of receipt to return unworn, undamaged items with original tags for a refund or exchange.
b. Travel Services: Travel bookings are subject to specific cancellation and refund policies, which will be communicated at the time of booking.
c. Return Process: To initiate a return, please contact us at fashion@earthangelcollections.com Return shipping costs are the customer’s responsibility unless the item is faulty.
7. Travel Agent Services
When booking travel services with us, you acknowledge that:
• We act as an intermediary between you and travel service providers (e.g., airlines, hotels).
• Booking terms, cancellation policies, and refund eligibility are subject to the policies of the travel providers.
• Travel services may be subject to additional terms provided at the time of booking.
8. Intellectual Property
All content on our website, including text, images, and logos, is owned by Earth Angel Collections or its licensors. You may not reproduce, distribute, or use any content without prior written permission.
9. User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Submit false information.
• Interfere with the website’s operation.
10. Limitation of Liability
To the extent permitted by law, Earth Angel Collections is not liable for:
• Indirect, incidental, or consequential damages.
• Loss of data, revenue, or profits.
• Travel disruptions beyond our control.
11. Indemnity
You agree to indemnify and hold Earth Angel Collections harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
12. Privacy Policy
Please refer to our Privacy Policy for information on how we collect and use your personal data.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Earth Angel Collections
Email: hello@earthangelcollections.com
By using our website and services, you agree to the collection and use of your information as outlined in this Privacy Policy.
